Asset Management Specialist
2 weeks ago
Nedbank is seeking a highly skilled Special Admin Manager to join our Client Services team based at the Nedbank Clocktower, V & A Waterfront, Cape Town. The successful candidate will be responsible for managing the fulfilment of requests from clients and staff, ensuring effective level of client satisfaction and risk management.
Key Responsibilities- Manage financial losses through efficient management of risk and processes
- Ensure effectiveness of processes by tracking, measuring and analysing data relating to work processes
- Perform effective planning to ensure capacity meets business requirements
- Improve efficiency by looking at ways of re-engineering or automating processes
- Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes
- Administration of investment products end to end, that is from client onboarding to client exit.
- Matric / Grade 12 / National Senior Certificate
- Professional Qualifications/Honour's Degree
- Honours degree in Commerce
- 7 years plus in financial services - Asset management
- 5 years plus in management of people
- 7 years plus in an investment administration management role
- Experience to have automated or digitised some of these processes in previous roles
- Understanding the regulatory environment governing these products and processes in Investment industry
- Worked as a Team Leader or Manager in Client Services Centre in Asset Management
- Strategic planning
- Budgeting
- Financial Accounting Principles
- Performance management
- Business administration and management
- Business principles
- Business terms and definitions
- Communication Strategies
- Staff resource planning
- Operations planning
- Employee training/development
- Diversity management
- Relevant Nedbank product knowledge
- Relevant regulatory knowledge
- Governance, Risk and Controls
- Change management
- Principles of project management
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- Service level agreements
- Consumer behaviour
- Client Service Management
- Client service principles
- Organisational systems
- Building Partnerships
- Planning and Organizing
- Building talent
- Delegation and Empowerment
- Coaching
- Leading Change
Please contact the Nedbank Recruiting Team
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