Director of IT Operations

3 weeks ago

Johannesburg, Gauteng, South Africa mPower People Solutions Full time

Job Summary

The Director of IT Operations will oversee the technical infrastructure and operations that support our extensive network of branches and digital platforms.

Key Responsibilities:

  • Technical Leadership
    • Oversee the technical operations, ensuring the infrastructure supports business goals.
    • Lead the implementation of technology strategies, focusing on cost optimization and performance improvement.
    • Manage a team of technical professionals, fostering a culture of innovation and continuous improvement.
  • Cloud and Hybrid Systems Management
    • Develop and maintain a hybrid cloud strategy to balance cost and performance.
    • Ensure seamless integration between cloud services and on-premises systems.
    • Optimize cloud resource utilization to achieve cost-efficiency.
  • SQL Architecture and Disaster Recovery
    • Design, implement, and maintain robust SQL architectures for data management.
    • Develop comprehensive disaster recovery plans to ensure data integrity and availability.
    • Implement high availability solutions to minimize downtime and service disruptions.
  • Branch Connectivity and Network Management
    • Oversee the technical infrastructure supporting a nationwide network of branches.
    • Ensure reliable connectivity and network performance across all locations.
    • Implement monitoring systems to proactively identify and resolve connectivity issues.
  • Performance Monitoring and Metrics
    • Establish and maintain performance monitoring systems.
    • Utilize metrics to drive decision-making and operational improvements.
    • Ensure systems are performing optimally and meet service level agreements (SLAs).
  • Desktop Support and Rollout
    • Manage the deployment and support of desktop solutions across the organization.
    • Ensure efficient and effective rollout of new software and hardware.
    • Implement support systems to address technical issues promptly.

Requirements:

  • In-depth knowledge of cloud computing platforms (e.g., AWS, Azure) and hybrid cloud solutions.
  • Proficiency in SQL architecture, database management, and disaster recovery planning.
  • Strong understanding of high availability systems and solutions.
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 10 years of experience in IT operations, with at least 5 years in a leadership role.
  • Experience in the financial services sector is highly desirable.
  • Experience managing large-scale, country-wide IT infrastructure with a focus on branch connectivity.
  • Ability to troubleshoot and resolve complex network issues.
  • Expertise in setting up and managing monitoring tools and performance metrics.
  • Strong analytical skills to interpret data and drive improvements.
  • Experience in managing desktop support operations and software/hardware rollouts.
  • Knowledge of best practices for IT support and customer service.
  • Proven ability to lead and manage technical teams.
  • Strong communication skills to convey technical concepts to non-technical stakeholders.
  • Ability to manage multiple projects and priorities in a fast-paced environment.

Personal Skills:

  • Communication skills (written and verbal) in English
  • Analytical, diagnostic, and problem-solving skills
  • Business acumen
  • Process and organizational thinking
  • Attention to detail
  • Adaptability to change
  • Willingness to take ownership and accountability
  • Ability to work under own initiative without guidance, cope well under sustained pressure, and deliver to deadlines
  • Ability to deal with multiple projects at the same time

  • Business Operations Director

    1 week ago

    Johannesburg, Gauteng, South Africa IT Empowered Consulting (Pty) Ltd Full time

    Job Title: Business Operations DirectorWe are seeking a highly skilled Business Operations Director to join our team at IT Empowered Consulting (Pty) Ltd. As a senior-level professional, you will be responsible for driving service delivery, developing and managing the annual budget, and leading the running and maintenance of the logistics function.About the...

  • Strategic Business Operations Director

    3 days ago

    Johannesburg, Gauteng, South Africa IT Ridge Technologies Full time

    IT Ridge Technologies is seeking a Strategic Business Operations Director to join our team. This role offers an estimated salary of $120,000 - $180,000 per year.About the RoleWe are looking for a highly skilled and experienced professional to lead our business operations and drive strategic growth. As a Strategic Business Operations Director, you will be...

  • Operations Director

    2 weeks ago

    Johannesburg, Gauteng, South Africa Tumaini Consulting Full time

    We are seeking a highly skilled Operations Director to join our team at Tumaini Consulting. The ideal candidate will be a Chartered Accountant (SA) with 3-5 years of post-article experience in the manufacturing sector.The Operations Director will have a holistic view across all functions to identify opportunities for operational and process improvement. They...

  • Strategic Operations Director

    1 week ago

    Johannesburg, Gauteng, South Africa Unique Personnel Ltd Full time

    Job DescriptionJob Title: Strategic Operations DirectorCompany Overview: Unique Personnel Ltd is a leading provider of innovative solutions in the agriculture and IT ERP industries. We are seeking an experienced Strategic Operations Director to lead our operations team.

  • Strategic Operations Director

    3 days ago

    Johannesburg, Gauteng, South Africa Performability Recruitment Full time

    Job TitleStrategic Operations DirectorCompany OverviewOur company, Performability Recruitment, is seeking an experienced Strategic Operations Director to join our team. The ideal candidate will be passionate about sustainability and have a proven track record of driving operational excellence.Job DescriptionThe Strategic Operations Director will be...

  • Operational Director

    3 weeks ago

    Johannesburg, Gauteng, South Africa Talent Acquisition Consulting Full time

    About the RoleWe are seeking a highly experienced Operational Director to oversee critical operational functions in a prestigious organization. The ideal candidate will have a strong background in governance, process optimization, and financial management.Key ResponsibilitiesOperational Leadership: Strengthen operational efficiency, manage daily business...

  • Global Operations Director

    3 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Title: Global Operations DirectorLocation: South AfricaJob Type: Full-timeSalary: €120,000 - €180,000 per annumOverviewWe are seeking a highly skilled Global Operations Director to lead our South African office. This is a fantastic opportunity for a seasoned leader to drive business growth and development.Job DescriptionAs a Global Operations...

  • Operational Excellence Director

    12 hours ago

    Johannesburg, Gauteng, South Africa beBee Professionals Full time

    We are seeking an Operational Excellence Director to lead our business performance improvement initiatives in Johannesburg. The successful candidate will be responsible for developing and implementing strategic plans to enhance the overall performance of our organization.The ideal candidate should possess a Bachelor's degree in Business Administration or...

  • Mill Operations Director

    4 weeks ago

    Johannesburg, Gauteng, South Africa Fempower Personnel Full time

    Mill Operations DirectorFempower Personnel is seeking a skilled Mill Operations Director to lead the mill services team in Johannesburg East. The ideal candidate will have experience in mill operations management and a strong understanding of mill plant maintenance.Key Responsibilities:Develop and implement mill services strategiesManage mill contracts and...

  • IT Operations Director

    3 weeks ago

    Johannesburg, Gauteng, South Africa Michelle Taylor Recruitment Full time

    The IT Operations Director will play a pivotal role in leading the organization's IT operations, ensuring seamless delivery of high-quality IT services to SSA. This role encompasses planning, organizing, and managing staff and overall IT operations to guarantee the stable operation of the organization's IT infrastructure. The IT Operations Director will be...

  • Financial Operations Director

    2 days ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job OverviewWe are seeking an experienced Financial Operations Director to join our team at Network Recruitment. This is a challenging role that requires a high level of financial acumen, operational expertise and leadership skills.

  • Retail Operations Director

    12 hours ago

    Johannesburg, Gauteng, South Africa Prospect Staffing SA Full time

    Overview">We are seeking a Retail Operations Director to lead our retail store and warehouse operations in South Australia. The ideal candidate will have experience in managing day-to-day operations, developing sales strategies, and supervising staff.

  • Sales and Operations Director

    3 days ago

    Johannesburg, Gauteng, South Africa Ad Talent Africa Full time

    About UsA leading FMCG business headquartered in Zambia, with a strategic presence across the African continent.Our Mission:To develop and execute internal Sales strategies necessary to achieve our goals and objectives.Job Description:As a Sales and Operations Director, you will be responsible for developing and executing internal Sales strategies necessary...

  • Chief Operations Director

    3 days ago

    Johannesburg, Gauteng, South Africa E2E Staffing (PTY) LTD Full time

    About the RoleWe are seeking an experienced Operations Director to join our team at E2E Staffing (PTY) LTD. This is a fantastic opportunity for someone who is passionate about driving business growth and excellence in operations.

  • Strategic Business Operations Director

    12 hours ago

    Johannesburg, Gauteng, South Africa Hire Resolve Full time

    Attract top talent to drive revenue and lower operating costs in the Power and Energy Management industry as a highly experienced Strategic Business Operations Director.Job OverviewHire Resolve's esteemed client seeks an exceptional Strategic Business Operations Director to spearhead their business operations. This key role involves providing strategic...

  • Logistics Operations Director

    1 week ago

    Johannesburg, Gauteng, South Africa We find talent Full time

    About the RoleWe are seeking a highly skilled Logistics Operations Director to oversee our day-to-day operations in Roodepoort, Gauteng. This is an excellent opportunity for a natural leader with a knack for driving excellence in teams and delivering top-notch service to clients.

  • Campus Operations Director

    2 weeks ago

    Johannesburg, Gauteng, South Africa Edge Executives Full time

    We are seeking an experienced Campus Operations Director to drive excellence at our leading culinary and hospitality campus. As a key member of our team, you will be responsible for overseeing campus operations, leading a dedicated team, and delivering an exceptional student experience.Key Responsibilities:

  • Financial Operations Director

    5 days ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Title: Financial Operations DirectorWe are seeking an experienced Financial Operations Director to join our team at Network Recruitment.About the Role:The successful candidate will be responsible for overseeing the financial operations of the department, including cash management, daily accounting, tax, internal controls, and external audits.Key...

  • Operations Director

    4 weeks ago

    Johannesburg, Gauteng, South Africa Oxyon People Solutions Full time

    As a key member of our team at Oxyon People Solutions, you will be responsible for overseeing the day-to-day operations of our facilities. This includes managing maintenance activities, ensuring compliance with safety protocols, and providing technical assistance to staff.We are seeking an experienced Operations Manager to join our team. The ideal candidate...

  • Finance and Operations Director

    3 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Title: Finance and Operations Director We are seeking a talented Finance and Operations Director to join our team at Network Recruitment. As a key member of our organization, you will play a pivotal role in developing and executing financial strategies that align with our broader objectives. Key Responsibilities: Strategic Financial Leadership: You will...