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Infrastructure Engineer Position

2 weeks ago

Johannesburg, Gauteng, South Africa Netsurit Group Full time

Netsurit Group Overview

L2-L3 Infrastructure Support Engineer Job Description

Job Title: L2 - L3 Infrastructure Support Engineer

We are looking for an experienced Infrastructure Engineer to join our team. In this fully remote role, you will be responsible for supporting end users and participating in various IT projects.

Responsibilities include:

  • Providing exceptional customer service with excellent communication skills.
  • Utilizing Microsoft Windows expertise to troubleshoot and resolve desktop issues.
  • Managing Office 365 accounts and performing Active Directory tasks.
  • Approaching client issues with patience and understanding, providing clear and effective solutions.
  • Demonstrating a strong willingness to learn and adapt to new technologies and processes.
  • Exhibiting self-motivation and the ability to work independently.

We offer a range of benefits and opportunities for professional growth and development.