Key Performance Management Associate

1 week ago


Cape Town, Western Cape, South Africa WNS Global Services Full time

WNS Global Services is a leading provider of business process management (BPM) services. As a Key Performance Management Associate - Real Time Monitoring, you will play a vital role in ensuring the success of our clients.

About the Role

We are seeking a highly skilled and experienced professional to join our team as a Key Performance Management Associate - Real Time Monitoring. In this role, you will be responsible for monitoring and analyzing key performance indicators (KPIs) in real-time, providing insights and recommendations to stakeholders to optimize business outcomes.

Responsibilities
  • Monitor and analyze KPIs in real-time to identify trends and areas for improvement
  • Develop and implement strategies to optimize business outcomes based on analysis and insights
  • Collaborate with cross-functional teams to ensure effective communication and execution of plans
  • Provide regular reporting and updates to stakeholders on key performance metrics
Requirements

To be successful in this role, you will need:

  • A strong analytical mindset with experience in data analysis and interpretation
  • Excellent communication and interpersonal skills with the ability to work effectively with stakeholders at all levels
  • Proven experience in real-time monitoring and analysis of KPIs
  • Ability to work independently and as part of a team
What We Offer

In return for your expertise and dedication, we offer a competitive salary of $65,000 - $80,000 per annum, depending on experience, plus a range of benefits including health insurance, retirement plan, and opportunities for career growth and development.

The estimated salary may vary based on location, but we can assure you that it will be within this range.



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