Senior Report Developer

4 weeks ago


Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full time
Senior Report Writer

We are seeking a highly skilled and analytical Senior Report Writer to contribute to the success of our organization. As a key member of our team, you will be responsible for transforming complex data into actionable insights that inform strategic decision-making.

Key Responsibilities
  • Extract and analyze data from various ITSM tools and databases to identify trends and insights.
  • Develop comprehensive reports that address key performance indicators (KPIs) and operational metrics.
  • Customize reports to meet the diverse needs of stakeholders, ensuring clarity and relevance in all communications.
  • Utilize data visualization tools to create visually compelling dashboards and reports.
  • Implement best practices in data presentation to ensure that insights are easily digestible.
  • Collaborate with IT teams, management, and other departments to gather reporting requirements and understand business needs.
  • Present findings and recommendations to stakeholders, facilitating discussions that drive informed decisions.
  • Ensure all reporting activities comply with organizational policies and ITIL standards.
Requirements
  • National Diploma in IT or equivalent (mandatory).
  • Project Management Certification (PMP, PRINCE2, or equivalent preferred).
  • Data Analytics Certification (mandatory).
  • ITIL Foundation Certification (mandatory).

We are looking for a highly skilled and experienced Senior Report Writer to join our team. If you have a strong background in data analysis and reporting, and are passionate about delivering high-quality insights, we encourage you to apply.



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