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Cinema Business Leader

1 week ago

East London, Eastern Cape, South Africa Cineworld Cinemas Ltd Full time

Career Opportunities: As a Cinema Manager within Cineworld Cinemas Ltd, you will have the opportunity to obtain a wealth of experience and develop your skills to potentially progress to a General Manager vacancy. If you have a team focus, a passion for customer service, and are looking for a challenging and rewarding role, then this is the one for you.

About the Role: The Cinema Manager is a key role that requires weekend and evening working. You will be highly visible front of house, providing a superior level of customer service and support, and lead the teams to deliver an unrivalled cinema experience.

Responsibilities:

  1. Ensuring Operational Effectiveness: Ensure adequate staffing levels at all times, manage stock control, and maintain cash reconciliation.
  2. Developing Talent: Recruit, induct, and train new staff members, while coaching Team Leaders and Team Members.
  3. Driving Customer Loyalty: Address and resolve customer complaints, and deliver an exceptional customer service experience.
  4. Maintaining Standards: Adhere to Health and Safety legislation, and ensure compliance and maintenance of standards.
  5. Delivering Results: Monitor performance, and deliver the Company Strategy to be the best place to watch a movie.
  6. Managing Resources: Manage budgets, and drive commercial aspects of our cinemas.

Benefits: Our employees are entitled to 28 days holiday per year (inclusive of bank holidays). You may also want to join our contributory pension scheme, cash back healthcare plan, and eye care scheme. Furthermore, you can enjoy retail incentives and in-house competitions where you can win amazing prizes.