Senior Mine Monitoring Specialist
4 days ago
Job Title: Senior Mine Monitoring Specialist
About Oxyon People SolutionsOxyon People Solutions is a dynamic organization dedicated to providing exceptional services in the EMEA region, with a focus on Africa.
Estimated Salary Range:Ranging from $60,000 to $100,000 per annum, depending on experience and qualifications.
Job Description:Purpose of the Position:
To provide high-level technical support to customers across Africa, ensuring excellent service delivery and continuous improvement.
Key Responsibilities:
Installation and commissioning of radar monitoring systems in AfricaPresenting mine monitoring solutions, including hardware, software, support, and servicesProviding remote and onsite support to customers as requiredTroubleshooting, diagnosing, and solving problems related to system malfunctionsPerforming system maintenance on mine monitoring productsEnsuring prompt action on client support requestsAssisting with product demonstrations for current and prospective clientsOffering technical assistance for new projects and pre-sales supportContribute to product documentation and development activitiesParticipate in a rotating team for 24/7 remote supportRequirements:
Excellent analytical skills and customer service skillsFamiliarity with network infrastructure and configurationAbility to liaise with clients effectivelyGood communication skills to advise non-technical clientsTeamwork and self-motivation skillsSlope monitoring experience in open pit mines is an added advantageQualifications and Experience:
N6 qualification in Electrical/Electronic Engineering or a related fieldA minimum of 3-5 years of experience in the field, preferably in open pit minesAbility to learn and work with various monitoring technologiesExperience with generators and electronics (electromechanical)Knowledge of IT and industry trendsStrong communication skills and ability to acquire knowledge on new technologiesFluent working knowledge of Microsoft Office suite and CRM toolsStrong sense of urgency, responsibility, and accountabilityTravel Requirements:
Frequent travel to different sites in Africa may be requiredBenefits:
Competitive salary rangeOpportunities for professional growth and developmentChance to work with a dynamic organization-
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