Customer Care Specialist

2 weeks ago


Cape Town, Western Cape, South Africa TRAILO LIFE Full time
About the Role

TraiLo Life is looking for a Customer Care Specialist - Funeral Industry to provide exceptional service to families during their most difficult times. As the primary point of contact, you will address inquiries and provide information about our services, assist families in making funeral arrangements, and maintain accurate records of client interactions.

To be successful in this role, you will need a high school diploma or equivalent and previous experience in a customer service role, preferably in a funeral or service-oriented industry. You will also possess excellent communication and interpersonal skills, with a strong ability to empathize with grieving families.

This is a full-time position that offers a competitive salary of $48,000-$65,000 per year, depending on experience, along with a comprehensive benefits package, including health insurance and retirement plans. The successful candidate will be able to work evenings and weekends when necessary.



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