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Export Coordinator

1 week ago

Cape Town, Western Cape, South Africa Dachser Full time
Job Description

We are seeking a highly skilled Export Coordinator to join our team at Dachser. In this role, you will be responsible for proactively communicating with clients and resolving any queries or delays that may arise. You will also be managing client KPIs and productivity on a monthly basis, as well as making special arrangements to support critical or urgent shipments.

Additional responsibilities include supporting after-hour monitoring and tracking, arranging special shipments on weekends, and fostering strong working relationships with clients. You will also be resolving queries quickly and professionally, and managing costs effectively.

  • Pro-actively communicate with clients to resolve queries or delays
  • Manage client KPIs and productivity on a monthly basis
  • Make special arrangements to support critical or urgent shipments
  • Support after-hour monitoring and tracking
  • Foster strong working relationships with clients