Content Strategist

1 month ago

South Africa HR Genie Full time
Content Creator Job Description

Our client, a global tech firm, is seeking a Content Creator to join their team remotely on a contract basis. They offer stability, growth, attractive rates, and a great working environment.

As a Content Creator, you will be responsible for helping users navigate our journeys and find the information they need in the simplest, smartest way possible. You will work in agile teams, influencing and owning the user journey for a product, service, or offer. Your role will involve creating, updating, and reviewing content around the user journey, using evidence, data, and research to inform decisions and drive positive change.

Key Responsibilities
  • Advocate for a user-centered approach to all content creation.
  • Map customer purchase journeys to identify pain points and user needs.
  • Create and curate engaging content that resonates with customers.
  • Collaborate with stakeholders and team members to ensure content is evidence-based, user-centered, and continually optimized.
  • Participate in user research and contribute to multidisciplinary, agile teams to enhance the overall user experience.
  • Use discovery methods to present complex information in a clear, concise manner.
  • Ensure content compliance with legal, regulatory, and governance requirements.
  • Represent the design team and serve as a primary point of contact for product owners and product team members on user-centered design.
  • Excellent copywriting, editing, and proofreading skills.
  • Strong understanding of content strategy and user-centered design principles.
  • Familiarity with digital platforms, tools, and content management systems.
  • Ability to create clear, engaging, and concise content that aligns with user needs and business objectives.
  • Experience creating and maintaining content guidelines, tone of voice, and documentation.
  • Knowledge of information architecture and content hierarchies.
  • Experience with content audits, gap analyses, and optimization.
  • Understanding of accessibility standards and inclusive content design.
  • Basic knowledge of SEO and content optimization best practices.
  • Strong collaboration and communication skills, working closely with designers, developers, and product teams.
  • Familiarity with agile methodologies and ability to work within sprint cycles.
  • Ability to conduct research and incorporate user feedback into content decisions.
Requirements
  • 8 years of experience as a Content Creator.
  • Proven track record of user-centered content strategy and creation.
  • Expert understanding of user journey mapping and identifying risks, preferably in an ecommerce/transactional/purchasing context.
  • Experience working with agile, multidisciplinary teams, including user researchers, product owners, designers, etc.
  • Comprehensive commercial portfolio of elegant content creation/copywriting.
  • Strong understanding of content publishing on various CMS platforms, particularly AEM.

  • Content Strategist

    4 weeks ago

    South Africa Recru-it Full time

    Content StrategistAt Recru-it, we're committed to delivering exceptional user experiences for our customers. As a Content Strategist, you'll play a key role in shaping our content approach to meet the evolving needs of our users.Key Responsibilities:Develop and implement a user-centered content strategy that aligns with our business goals.Collaborate with...

  • Content Strategist

    3 weeks ago

    South Africa Recru-it Full time

    About the Role:At Recru-it, we're dedicated to delivering exceptional digital experiences for our clients. As a Content Strategist, you'll play a pivotal role in shaping our content approach to ensure it resonates with our customers.Your Key Responsibilities:Develop and implement a user-centered content strategy that aligns with our business objectives.Work...

  • Digital Content Strategist

    1 week ago

    South Africa HR Genie Full time

    At HR Genie, we're seeking an experienced Digital Content Strategist to join our team in a remote Contract Basis role. Our ideal candidate will have 8 years of experience in content creation and a proven track record of developing user-centered content strategies.We offer attractive rates, stability, growth opportunities, and a great working environment....

  • CX Content Strategist

    2 weeks ago

    South Africa HR Genie Full time

    About the Role:We are seeking a talented CX Content Strategist to join our team at HR Genie. As a key member of our team, you will be responsible for creating, updating, and reviewing content around the user journey.Responsibilities:Advocate a user-centred approach to all the content you create.Map customer purchase journeys to identify pain points and user...

  • Junior Content Strategist

    5 months ago

    Johannesburg South, South Africa Green Park Ltd. Full time

    **Junior Content Strategist** **Johannesburg or Cape Town., South Africa.** **Full time, annual contract** **Starting in May 2022** **About Greenpark** Greenpark is a global, multi-award-winning, performance-driven content leader and brand publishing agency. Our purpose is to create meaningful connections that impact people’s lives through...

  • Digital Content Strategist

    2 weeks ago

    South Africa HR Genie Full time

    Content Creator RoleAt HR Genie, we're seeking a skilled Content Creator to design and implement engaging content experiences for our clients. As a key member of our team, you will be responsible for crafting compelling user-centered content that drives results and enhances our client's brand.Key Responsibilities:Develop and execute content strategies that...

  • Digital Content Strategist

    2 weeks ago

    South Africa HR Genie Full time

    {"title":"Content Creator Role at HR Genie","description":"We are seeking a highly skilled Content Creator to join our team at HR Genie. As a Content Creator, you will play a crucial role in developing and implementing content strategies that drive user engagement and conversion.Key Responsibilities:Develop and curate high-quality content that resonates with...

  • Digital Content Strategist

    2 weeks ago

    South Africa Recru-it Full time

    About the Role: As a Content Designer at Recru-it, you will be the objective voice of our customers, putting their needs first when designing brilliant content. You will be responsible for helping users step through their journeys and find the information they need in the simplest, smartest way possible.Key Responsibilities:Advocate a user-centered approach...

  • Content Strategist/copywriter

    5 months ago

    South Coast, South Africa Talented Recruitment Full time

    Are you a driven strategic thinker and wordsmith with an eye for great creative and a knack for details? Do you handle pressure like a pro and get great work across the line on time, whatever it takes? We’re looking for a Content Strategist/Copywriter to join a creative team of graphic designers, writers and shoot coordinators and play an instrumental...

  • Digital Marketing Strategist

    2 days ago

    South Africa Wild Dreams Hospitality Full time

    Wild Dreams Hospitality is a leading hospitality company in the tourism industry, and we are seeking a highly skilled Digital Marketing Coordinator to join our team. Based near Kruger National Park, this role will require the successful candidate to be located in the area with their own vehicle.The successful candidate will have a strong background in...

  • Social Media Manager

    5 months ago

    Johannesburg South, South Africa TVAG LLC Full time

    **We are looking for a strong Brand Manager/ Social Media Manager who can join our team!** **Note: Resumes should be in English.** Digital Skills + Experience - Create + manage a monthly content calendar for social channels (Instagram, Facebook, TikTok, Twitter, YouTube, and/or Pinterest) - Creating engaging social posts - Publishing content on our...

  • Art Director

    5 months ago

    South Coast, South Africa Talented Recruitment Full time

    A holistic branding and communication agency is seeking an Art Director to join their team. Based in Kloof. Primary: Art direction on shoot - Contributing to brainstorms and workshops when necessary, doing research and finding best practise examples and references. - Working closely with campaign creators (lead brand designer, content strategist & creative...