Senior Medical Operations Manager

3 weeks ago


Johannesburg, Gauteng, South Africa WatersEdge Solutions Full time
Job Description

About Us

We are WatersEdge Solutions, a global company dedicated to providing innovative medical compliance and logistics services. Our team is passionate about delivering exceptional results and building strong relationships with our clients.

Role Overview

We are seeking a highly skilled Senior Medical Operations Manager or Global Medical Logistics Coordinator to join our dynamic team. As a key member of our service delivery team, you will play a crucial role in managing the import of medical supplies for global clinical trials, coordinating with internal support teams, and ensuring smooth and efficient service delivery for medical shipments.

Your Key Responsibilities

  • Bespoke quoting for medical client projects to ensure accurate pricing and timely delivery.
  • Conduct comprehensive project handovers to the service team or continue oversight as required to guarantee seamless transitions.
  • Liaise with an international pool of medical clients, building and maintaining strong relationships to drive deal conversions within the medical industry.
  • Work closely with medical clients to manage key projects and ensure their satisfaction, handling exceptional escalations to resolve medical client issues.
  • Manage multiple high-value medical shipments simultaneously, prioritizing tasks effectively to meet tight deadlines.

Requirements and Qualifications

  • A professional qualification (CA, Lawyer, or similar) with a strong academic track record.
  • Excellent knowledge and use of Microsoft Office Applications (Word, Excel, and Outlook).
  • Exceptional written and verbal English communication skills, with attention to detail and the ability to prioritize tasks effectively.
  • Creative problem-solving and research skills, with general business acumen, particularly within the medical field.
  • Personable, adaptable, analytical, and ambitious, with the ability to work in a fast-paced environment.

What We Offer

  • The opportunity to work in a global environment with exposure to diverse medical projects and clients.
  • A collaborative and innovative team atmosphere focused on medical compliance and logistics.
  • A competitive market-related salary based on experience: $120,000 - $180,000 per annum, depending on qualifications and location.


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