Customer Engagement Specialist

3 days ago


Johannesburg, Gauteng, South Africa PHILLIP ELECTRONIC SA Full time

About PHILLIP ELECTRONIC SA: We are a leading provider of innovative solutions dedicated to delivering exceptional value to our customers. Our team is passionate about driving growth and excellence in everything we do.

Job Description: As a Sales Development Representative, you will play a critical role in promoting new, backlist, and promotional items to our customer base through various communication channels. Your primary responsibility will be to develop and execute a sales strategy to meet or exceed monthly and annual sales targets.

Responsibilities:

  • Prospect and qualify potential customers through research and outreach.
  • Develop and maintain relationships with existing customers to promote products and services.
  • Identify and pursue new business opportunities through research and networking.
  • Stay up-to-date on new releases and top-sellers to provide expert knowledge to customers.
  • Provide exceptional customer service by responding to customer inquiries and resolving issues promptly.
  • Collaborate with internal stakeholders to ensure alignment on sales goals and objectives.
  • Conduct market research to stay informed about industry trends and competitor activity.
  • Prepare and submit regular sales reports to management.

Qualifications: A high school diploma or equivalent is required; a degree in a related field is an asset. Previous experience in sales or a related field is preferred. Excellent communication and interpersonal skills are essential for success in this role.



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