Customer Engagement Specialist
3 days ago
About PHILLIP ELECTRONIC SA: We are a leading provider of innovative solutions dedicated to delivering exceptional value to our customers. Our team is passionate about driving growth and excellence in everything we do.
Job Description: As a Sales Development Representative, you will play a critical role in promoting new, backlist, and promotional items to our customer base through various communication channels. Your primary responsibility will be to develop and execute a sales strategy to meet or exceed monthly and annual sales targets.
Responsibilities:
- Prospect and qualify potential customers through research and outreach.
- Develop and maintain relationships with existing customers to promote products and services.
- Identify and pursue new business opportunities through research and networking.
- Stay up-to-date on new releases and top-sellers to provide expert knowledge to customers.
- Provide exceptional customer service by responding to customer inquiries and resolving issues promptly.
- Collaborate with internal stakeholders to ensure alignment on sales goals and objectives.
- Conduct market research to stay informed about industry trends and competitor activity.
- Prepare and submit regular sales reports to management.
Qualifications: A high school diploma or equivalent is required; a degree in a related field is an asset. Previous experience in sales or a related field is preferred. Excellent communication and interpersonal skills are essential for success in this role.
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Customer Engagement Specialist
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