Strategic Banking Operations Expert

1 month ago


Johannesburg, Gauteng, South Africa Mpilo Technologies (Pty) Ltd Full time
Job Description

We are seeking a highly skilled Business Analyst to join our team at Mpilo Technologies (Pty) Ltd. As a Business Analyst, you will play a critical role in driving business growth and improving operational efficiency across our banking divisions.

Key Responsibilities
  • Collaboration and Stakeholder Management: Work closely with cross-functional teams, including stakeholders from retail, commercial, and compliance departments, to gather and document business requirements effectively.
  • Process Analysis and Improvement: Conduct thorough analyses of banking processes, identifying opportunities to streamline operations, reduce risks, and enhance customer experience.
  • Project Roadmapping and Requirements Development: Develop project roadmaps and create detailed requirements specifications, use cases, and workflows that align with business objectives and regulatory compliance initiatives.
  • Data Analysis and Insights: Analyze financial and customer data to support business decisions, identify trends, and inform strategic investments.
  • Tech Solution Alignment: Liaise with IT teams to ensure technical solutions meet regulatory and business requirements, ensuring seamless integration and implementation.
  • Business Case Development: Support the development of business cases for new banking products or technology investments, providing robust analysis and recommendations.
  • Testing and Quality Assurance: Facilitate testing processes, develop test cases, and participate in User Acceptance Testing (UAT) to ensure high-quality delivery.
  • Compliance and Regulatory Monitoring: Stay updated on regulatory changes and ensure project documentation and implementation meet compliance standards, maintaining a risk-free environment.
  • Reporting and Dashboarding: Prepare reports and dashboards to monitor project progress, KPIs, and outcomes for senior management, enabling informed decision-making.
Requirements
  • Education: Bachelor's degree in Business, Finance, Information Systems, or a related field.
  • Experience: At least 3 years of experience as a Business Analyst within the banking or financial services industry.
Preferred Skills and Qualifications
  • Banking Knowledge: Strong knowledge of banking products, processes, and regulatory requirements, including KYC, AML, and Basel III.
  • Data Analysis and Visualization: Proficiency in data analysis and visualization tools, such as Excel, Power BI, and SQL.
  • Azure Knowledge: Familiarity with Agile project management and tools like JIRA or Confluence is an advantage.
  • Soft Skills: Excellent communication and interpersonal skills to engage with cross-functional teams, strong analytical skills to interpret complex data and regulatory requirements, and certifications like CBAP, CFA, or Six Sigma, are an advantage.


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