Academic Quality Specialist

3 days ago


East London, Eastern Cape, South Africa Global Banking School Full time

Job Overview:

The Academic Quality Officer will play a vital role in ensuring the policies and procedures of awarding bodies and GBS are fully implemented across all campuses and programmes of study.

This role requires excellent written skills, ability to compile and evaluate data, and excellent communication skills.

Key Responsibilities:
  • To support academic and professional services staff with the production of high-quality reports for internal and external audiences.
  • To contribute to the maintenance, review and updating of GBS academic policies and procedures.
  • To write quality monitoring and enhancement reports as required.
  • To lead the implementation, monitoring and evaluation of enhancements to ensure continuous improvement at GBS.
  • To write high-quality reports using quantitative and qualitative data for internal and external audiences.
  • To co-ordinate and undertake internal quality audit tasks as appropriate.
  • To support student-facing processes, ensuring timely responses and satisfactory outcomes.
  • To act as secretary to GBS boards and committees as required.
Requirements:
  • Excellent written skills with experience of report writing.
  • Ability to compile, analyse and evaluate qualitative and quantitative data.
  • Excellent communication and interpersonal skills.
  • Able to work to challenging deadlines and deliver set objectives.
  • Good organisational skills.
Benefits:
  • 25 days annual leave plus 8 public holidays.
  • 1-day extra leave per year of service up to a maximum of 5 days.
  • Workplace pension scheme with NEST.
  • Tuition reimbursement for career development courses.
  • Cycle to Work scheme.
  • Access to GBS Life - discounts platform wellbeing centre and more.
  • Reward and recognition programme.
  • £500 employee referral scheme.
  • Discretionary annual performance bonus.
  • Specsavers eye care vouchers.
  • Access to TOTUM discount card and eligibility for Costco membership.


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