IT Infrastructure Professional
3 weeks ago
Your responsibilities will include:
- Providing technical support and assistance to clients or customers
- Assisting in 1st/2nd line technical support
- Managing calls and updating them with meaningful comments
- Working on Service Level Agreement (SLA) tickets
- Deploying software
- Providing remote incident resolution
Requirements:
- Minimum 3-5 years desktop support experience
- Some server and network support experience is advantageous
Estimated Salary: R450,000 - R650,000 per annum, depending on experience and qualifications.
iOCO Infrastructure Services offers a permanent position based in Durban, working in an office environment. A driver's license and own car are essential due to the requirement for traveling.
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