Team Assistant

1 month ago


Pretoria, Gauteng, South Africa The World Bank Full time

Job Title: Team Assistant


We are seeking a highly organized and energized professional to work as a Team Assistant in our Pretoria, South Africa office.



About the Role

This role provides administrative and client support to operational staff, working under the leadership of the Country Director and the Operations Manager.



Key Responsibilities

  • Provide operational and administrative support, including producing complex texts, reports, and presentations according to World Bank format and distribution.
  • Collect and input data into the central database, including processing new project status reports.
  • Maintain knowledge of the Organization's directives and ensure effective processing of all project documents.
  • Draft correspondence and edit materials using proper grammar, punctuation, and style.
  • Maintain up-to-date unit project files and retrieve data from various sources for use by the Task Team Leaders and other staff.


Information Management and Client Interaction

  • Answer internal and external queries on assigned portfolios and route messages to appropriate persons to handle.
  • Maintain current distribution lists and phone/address lists of project/product contacts and distribute documents for the team.
  • Co-ordinate with service units and liaise frequently with team members in Washington and the Country Office.
  • Track and report on appropriate aspects of the Team's operational activities.


Time Management and Logistics Planning

  • Co-ordinate time management and schedules, anticipating and monitoring changes, and communicate the information.
  • Track assigned tasks/project steps/timetables using modern office management technologies and coordinate with relevant staff.
  • Solve non-routine problems creatively and resourcefully and assist in preparation and logistical planning for various events.


Selection Criteria

The ideal candidate will have a Diploma in Secretarial Studies or Office Management or Business Administration, with a minimum of three years of relevant work experience in a large International or Service or Private Sector Organization.


They will also have proficiency in using advanced functions on Bank standard computer applications, knowledge of and ability to execute diverse work procedures related to the timely processing and production of assigned outputs and supporting administrative activities.


The World Bank Group offers comprehensive benefits, including a retirement plan, medical, life, and disability insurance, and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.


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