General Manager Store Operations

1 week ago


Durban, KwaZulu-Natal, South Africa Pedros Full time

Job Overview

Pedros is seeking a highly motivated Senior Store Manager to lead our restaurant or take-away team. The successful candidate will have a proven track record of driving store performance, leading teams, and delivering exceptional customer experiences.

Main Responsibilities

  1. Develop and implement store-specific strategies to achieve sales and profit growth.
  2. Mentor and coach team members to improve their skills and performance.
  3. Analyse sales data and customer feedback to inform business decisions.
  4. Manage store budgets and resources to optimise profitability.
  5. Build strong relationships with customers, suppliers, and colleagues.

Requirements

  1. Minimum 3 years' experience in a senior management role within the foodservice industry.
  2. Strong leadership and interpersonal skills.
  3. Ability to analyse complex data and make informed decisions.
  4. Familiarity with micros and GAAP accounting systems.
  5. Customer-focused mindset with excellent communication skills.


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