Senior Hospitality Professional

7 days ago


Randburg, Gauteng, South Africa Mednurse Full time

We are seeking a Senior Hospitality Professional to join our team at Mednurse. As a Bar Operations Manager, you will be responsible for overseeing all aspects of our bar's operations, including managing staff, maintaining inventory, ensuring cleanliness and safety, handling customer complaints, creating drink menus, and monitoring sales.

Responsibilities:
  1. Staff Management: Supervise and motivate bar staff to deliver exceptional customer service.
  2. Inventory Control: Manage bar stock, including ordering, receiving, and storing products.
  3. Financial Management: Analyze sales data, manage costs, and optimize profitability.
  4. Customer Service: Ensure a positive guest experience and build relationships with regulars.
  5. Menu Development: Create and update beverage menus to cater to diverse tastes.
  6. Operational Oversight: Maintain a clean and safe environment, adhering to health and safety standards.
  7. Compliance: Ensure compliance with liquor licensing laws and regulations.
Skills and Qualifications:
  1. Leadership Skills: Proven ability to motivate and manage a team.
  2. Communication Skills: Excellent verbal and written communication skills.
  3. Customer Service Focus: Commitment to delivering exceptional guest experience.
  4. Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
  5. Financial Acumen: Understanding of basic financial concepts.
  6. Beverage Knowledge: Expertise in mixology and cocktails.
  7. Problem-Solving Skills: Ability to resolve issues and handle customer complaints.


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