Technical Business Innovation Lead

4 weeks ago


Randburg, Gauteng, South Africa SPECD (Pty) Ltd Full time

We are seeking a skilled and detail-oriented Technical Business Innovation Lead to ensure the quality and reliability of our products. The ideal candidate will be responsible for ensuring the quality, productivity, and efficiency of our processes while actively engaging in business analysis and process improvements.

JOB SUMMARY:

  • The Technical Business Innovation Lead will provide technical support for production environments, troubleshoot and resolve production issues in a timely manner, coordinate and manage product deployments and releases, monitor production systems for performance, availability, and security, and maintain thorough documentation of production processes, configurations, and incident reports.
  • The Technical Business Innovation Lead will also analyze existing business processes, identify opportunities for improvements, design and implement effective solutions that meet business needs, facilitate communication between technical and non-technical stakeholders, develop and deliver reports and dashboards to provide insights into business performance and project progress.
  • Additionally, the Technical Business Innovation Lead will conduct manual and automated tests, execute test plans and scripts, identify, document, and track defects and inconsistencies, perform performance and load testing, define and track quality metrics, and ensure that products meet industry standards, regulatory requirements, and company policies.

CORE RESPONSIBILITIES:

  • Production Responsibilities:
    • Provide technical support for production environments.
    • Troubleshoot and resolve production issues in a timely manner.
    • Coordinate and manage product deployments and releases.
    • Monitor production systems for performance, availability, and security.
    • Maintain thorough documentation of production processes, configurations, and incident reports.
  • Business Analyst Responsibilities:
    • Analyze existing business processes.
    • Identify opportunities for improvements.
    • Design and implement effective solutions that meet business needs.
    • Facilitate communication between technical and non-technical stakeholders.
    • Develop and deliver reports and dashboards to provide insights into business performance and project progress.
  • Quality Assurance (QA)/Testing Responsibilities:
    • Conduct manual and automated tests.


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