Business Development Manager

6 days ago


Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time
Job Description:

As a Business Development Manager at Boardroom Appointments, you will be responsible for setting customer strategy and implementing key performance indicators (KPIs) in line with company objectives. You will also manage relationships with customers, drive opportunities to build strategic partnerships, and identify opportunities for expansion within your area of responsibility.

Key responsibilities include:
  • Setting strategy for designated areas of responsibility based on company and customer objectives.
  • Obtaining sign-off across the business on the strategy.
  • Implementing key KPIs in line with the strategy.

Responsibilities:Relationship Management
  • Set key KPIs for customers in line with business strategy.
  • Review customer KPIs monthly to ensure customer and Company compliance with key KPIs.
  • Drive opportunities to build strategic partnerships through the identification of collaboration opportunities.
  • Manage internal business functions against agreed KPIs.
  • Manage customer queries and concerns as they arise.

Business Development:Identify opportunities for expansion within the area of responsibility.
  • Match Company business capabilities to customers needs by identifying service solutions.
  • Collaborate with the Commercial Team to guide commercial discussions and negotiate commercial agreements.
  • Implement rate reviews and increases as needed to ensure the profitability of the area of responsibility.


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