Africa Travel Operations Manager

1 day ago


Sandton, South Africa Phoenix Recruitment Full time

**Job Summary:**

We are seeking a highly skilled and experienced Senior Travel Designer – Latin to join our team at Phoenix Recruitment. As a key member of our operations department, you will be responsible for creating and implementing luxurious travel itineraries for our clients.

The ideal candidate will have a strong background in inbound tourism with a minimum of 4-5 years' experience at a senior level. You will possess excellent knowledge of Southern and East Africa, including Rwanda, Tanzania, and Kenya. Your expertise in handling customer relationships and developing and promoting product and services in the inbound travel industry is essential.

**Key Responsibilities include:**

  • Developing and maintaining strong relationships with agents and suppliers
  • Liaising with the Reservations Manager to optimize sales potential and agent relationships
  • Creating and presenting product information to agents and clients

**Requirements:**

  • Degree in Travel & Tourism / Hospitality or related field
  • Minimum 4-5 years' experience in INBOUND Travel at a Senior level with expertise in Southern & East Africa
  • Strong customer service and relationship-building skills
  • Excellent communication and problem-solving abilities


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