Enterprise Contact Center Expert

Meet the TeamThe Amazon Connect Specialist Team is made up of deep Customer Experience and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at...

About the TeamThe Amazon Connect Specialist Team is made up of deep Customer Experience and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges.What You'll Do:Lead architectural reviews and workshops to advance your customer's technical objectives.Act as a trusted advisor to line of business...

Job Summary:WNS Global Services is seeking a highly motivated and experienced Service Delivery Expert to join our contact center team. In this role, you will be responsible for delivering exceptional customer service and ensuring that customer needs are met in a timely and efficient manner.About the Company:At WNS Global Services, we pride ourselves on...

Key ResponsibilitiesDesign and implement cloud-based solutions for contact centers.Collaborate with cross-functional teams to develop and deliver innovative solutions.Work closely with customers to understand their needs and develop customized solutions.Leverage expertise in Contact Center Technologies, Cloud Architecture, and Technical Leadership to drive...

We are seeking an experienced CONTACT CENTER SUPERVISOR to lead our front-line advocacy team at Teletech Holdings, Inc. The ideal candidate will have demonstrated leadership experience in a call center or operational environment, excellent customer service skills, and the ability to motivate and develop a team.The CONTACT CENTER SUPERVISOR will be...

About the RoleAs an Contact Center Representative, you will be responsible for providing exceptional customer service to clients. You will handle incoming calls, resolve issues, and provide solutions to meet client needs.You will also be required to work rotational hours, including evenings and weekends.

Direct message the job poster from IGT SolutionsTeam Lead - Talent Acquisition Group at IGT SolutionsLocation: Cape TownMust have: Airline /Travel Domain experience in Call CenterPosition OverviewKey Responsibilities:Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or...

At Callforce, we are committed to creating purposeful careers and building the future of contact centre solutions. We are seeking a talented Contact Center Specialist to join our team and contribute to this vision.Key ResponsibilitiesServicing customers through various communication channels, ensuring timely resolution of queries.Maintaining accurate records...

Client Contact Center Administrator (JB5015)Cape Town, Western Cape R15 000 - R23 000 CTC per month Permanent Our client, a prominent provider of innovative and flexible solutions centered around health, wellness, and financial security, is seeking a client contact center administrator to join their team. The contact center is responsible for the inbound...

Client Contact Center Administrator (JB5015)Cape Town, Western Cape R15 000 - R23 000 CTC per month PermanentOur client, a prominent provider of innovative and flexible solutions centered around health, wellness, and financial security, is seeking a client contact center administrator to join their team.The contact center is responsible for the inbound...

Company OverviewTo provide business development services primarily to micro and small enterprises, the Small Enterprise Development Agency (SEDA) is committed to empowering entrepreneurs through tailored solutions. Our team of experts works closely with clients to identify areas for improvement and develop strategies for growth.SalaryThe successful candidate...

Do you have a passion for creating engaging user experiences? Are you an expert in UI/UX Design? We are seeking a talented designer to join our team at Hewlett Packard Enterprise.We value creativity, empathy, and a user-centered approach to design. If you have a strong portfolio, experience with human-centered design principles, and a desire to work on...

Empowering EntrepreneursThe Small Enterprise Development Agency (SEDA) is a leading provider of business development services to micro and small enterprises. Our mission is to empower entrepreneurs through tailored solutions, enabling them to grow and sustain their businesses. As a Business Advisor Level 2, you will play a critical role in achieving this...

Job Title: Enterprise Accounting Solutions ExpertWe are seeking an experienced Enterprise Accounting Solutions Expert to join our team at Acumen Group in Cape Town. The ideal candidate will have strong knowledge of Oracle Cloud Fusion Financials and ability to work with ERP systems.Main ResponsibilitiesDevelop and maintain financial systems, including Oracle...

Job SummaryThis is an exceptional opportunity to join our team as a Solutions Expert for Contact Centers and contribute to the success of our customers.We are looking for a skilled professional with a proven track record in designing and implementing cloud-based solutions for contact centers.As a member of our team, you will collaborate with cross-functional...

Isilumko Staffing seeks a highly skilled Cybersecurity Expert to join our team and contribute to our IT Network Management.This role ensures a seamless IT Network Management, contributing to business growth and value creation through IT intervention.Key Responsibilities:Ensure 10+ years of experience in Networking and Network security technologies with...

Qualifications and RequirementsAt least 6 years of workforce management experience with specialization in forecasting/scheduling and people management.2 years managing others and/or experience in Workforce Management.Educational Qualification: Grade 12 and any graduate degree.About UsWe are a strategic partner for delivering a full range of basic to complex...

About Us:WNS Analytics is a global leader in Business Process Management (BPM). Our company offers business value to over 400 global clients by combining operational excellence with deep domain expertise in key industry verticals.Job Description:The successful candidate will have the opportunity to join a dynamic team that values role clarity, coaching, and...

Growing Small BusinessesThe Small Enterprise Development Agency (SEDA) is dedicated to growing small businesses through expert advice and support. As a Business Advisor Level 2, you will play a critical role in helping entrepreneurs to achieve their goals and overcome challenges. Your primary responsibility will be to conduct business diagnostics using...

Job OverviewWe are seeking a highly skilled Financial Solutions Expert for Enterprise Clients to join our Enterprise Banking division. As a key member of our team, you will be responsible for providing sales and service functions to our high-value clients.Key ResponsibilitiesClient Engagement: Develop and maintain strong professional relationships with...