Compliance Officer

2 weeks ago


Cape Town, Western Cape, South Africa TTEC Full time
Job Summary

We are seeking a highly skilled Compliance Lead to join our team at TTEC. The successful candidate will be responsible for ensuring the business remains in compliance with governmental requirements.

Key Responsibilities
  • Develop and maintain a high level of understanding of relevant laws and regulations, as well as company policies and procedures.
  • Track performance and report trends to influence positive results.
  • Create reports on performance measurement and Key Performance Indicators (KPIs) to support business outcomes.
  • Collaborate with operations teams to ensure compliance metrics are met.
  • Attend compliance meetings and provide insights to mitigate compliance errors.
  • Assist in resolving compliance errors or trends.
  • Conduct audits and oversee internal functional teams on client/company-specific compliance.
  • Communicate effectively with leadership on compliance impacts.
Ideal Qualifications
  • Project leadership experience.
  • Technical expertise, reporting, company/industry knowledge, and the ability to provide compliance reports.
  • Experience with building, collecting, and validating data.
  • Excellent knowledge of Microsoft Office products, including MS Word, Excel, and PowerPoint.
  • High degree of organizational skills and time management.

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