Retail Administrator

2 days ago


Cape Town, Western Cape, South Africa TFG Africa Full time

**Retail Administrator Role**


Job Summary


As a Retail Administrator at Foschini, you will play a vital role in ensuring the smooth operation of our stores. Your primary responsibility will be to assist the Store Manager with stock management, reporting, and administration tasks.


**Key Responsibilities



  • Stock Management

    • Assist the Store Manager with stock takes and store administration
    • Monitor and analyze stock movement within the store
    • Implement risk management procedures to mitigate stock losses and shrinkage
    • Ensure compliance with all administration, systems, and reporting procedures

  • Reporting and Administration

    • Extract store reports to analyze store turnover and stock performance
    • Present information to the Store Manager
    • Organize and maintain in-store filing systems
    • Monitor and control cash or transactional activities to ensure processes are followed

  • Customer Service and Sales

    • Process customer transactions via the active retail system (POS)
    • Identify customer needs through professional engagement and communication
    • Establish customer loyalty by promoting cash reward programs
    • Take initiative to improve customer experience and satisfaction
    • Adhere to visual merchandising principles and follow housekeeping procedures
    • Continuously develop your selling skills and product knowledge
    • Work within a team to meet sales targets and implement store objectives
    • Remain in sync with the latest fashion trends

Requirements



  • A Grade 12 qualification
  • A minimum of 3 years retail or admin experience
  • Ability to communicate in a professional manner
  • Ability to plan and organize
  • Independent operator
  • Interest in fashion
  • Good administration ability
  • Passion for excellent customer service and sales environment
  • Computer literacy
  • Preference for working in admin
  • Ability to work under pressure
  • Availability to work shifts

Working at Foschini


We are committed to creating a positive and inclusive work environment that allows our employees to grow and develop their skills. If you are a motivated and detail-oriented individual who is passionate about retail, we encourage you to apply for this exciting opportunity.



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