Experienced Team Lead

4 weeks ago


Durban, KwaZulu-Natal, South Africa Talksure Full time

About the Role:

We are seeking an experienced Team Lead to join our Outbound Contact Center, specializing in insurance products for the South African market. As a Team Lead, you will be responsible for leading, coaching, and developing our incoming teams to achieve target-driven results.

Key Responsibilities:

  • Min 2 years team leader experience in an outbound sales environment
  • Matric or grade 11
  • Strong communication skills
  • Heavy focus on people-centric approach
  • Ability to coach and develop
  • Intermediate skills in Excel
  • Strong work ethic
  • Ability to simplify complex information

What We Offer:

  • Competitive basic salary
  • Uncapped commission
  • Leadership ladder program for progressive growth
  • Comprehensive training and development
  • Recognition and rewards for outstanding performance
  • Subsidized canteen and a healthy work-life balance

Requirements:

We are looking for an experienced Team Lead who is passionate about developing and leading high-performing teams. If you have a proven track record in coaching, mentoring, and improving teams, we want to hear from you.

What We Look For:

  • Proven experience in leading and developing teams
  • Strong communication and interpersonal skills
  • Ability to simplify complex information and coach others
  • Intermediate skills in Excel and a strong work ethic
  • Passion for developing and leading high-performing teams

About Us:

Talksure is a dynamic and growing contact center specializing in insurance products for the South African market. We are committed to providing our customers with exceptional service and value, while also offering our employees a challenging and rewarding work environment.


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