Service Consultant
4 weeks ago
About Santam
Santam is a leading general insurance company in Southern Africa, with a strong presence in emerging markets. Our mission is to deliver Insurance Good and Proper, centered around our clients and employees.
Career Opportunity
We are seeking a Service Consultant to join our Broker Services department. The successful candidate will provide support to the relationship management function, delivering quality service to internal and external customers.
Key Responsibilities
The Service Consultant will be responsible for:
- Providing exceptional customer service to intermediaries, customers, partners, and suppliers;
- Supporting the relationship management function to address customer needs, concerns, and issues;
- Collaborating with internal stakeholders to ensure seamless service delivery.
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills;
- Ability to work in a fast-paced environment and prioritize tasks effectively;
- Strong analytical and problem-solving skills.
What We Offer
Santam offers a dynamic and supportive work environment, with opportunities for growth and development. We are committed to attracting and retaining top talent, and offer a competitive remuneration package and benefits.
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