Logistics and Warehouse Specialist

3 weeks ago

Brits, North-West, South Africa Rakkgalakane Full time
Job Overview: Rakkgalakane is seeking a seasoned customer service professional to join our team as a Logistics and Warehouse Specialist. As a key member of our operations team, you will be responsible for managing the entire customer complaint process, ensuring timely resolutions and maintaining excellent customer relationships.

Key Responsibilities:
  • Maintain accurate records of customer complaints and resolutions.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with internal teams to resolve complex customer issues.
  • Ensure compliance with company safety standards and regulations.

Requirements:
  • Proven experience in customer service, preferably in a manufacturing environment.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Familiarity with Sage Line 500 and other relevant software systems.

What We Offer:

Rakkgalakane provides a comprehensive compensation package, including a competitive salary, benefits, and opportunities for professional growth and development.

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