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Business Development and Solutions Expert

2 weeks ago


Umhlanga, KwaZulu-Natal, South Africa Synergycontactcentre Full time

Synergycontactcentre is seeking a Business Development and Solutions Expert to join our team. In this role, you will be responsible for developing and implementing strategies to drive revenue growth and improve customer satisfaction.

Key Responsibilities

  1. Deliver excellent customer experience and drive new acquisitions.
  2. Target and revenue driven.
  3. Increase upsells and cross-sells.
  4. Improve customer retention by providing an exceptional customer experience.
  5. Enhance sales processes and activities.
  6. Increase outreach to qualified leads and reduce time wasted on unqualified leads.

Requirements

  1. Grade 11 or Matric qualification.
  2. Minimum of 1 year mobile UK/Broadband experience.
  3. Clear criminal record.
  4. No ITC Listing.

Competencies

  1. Product Knowledge.
  2. Solutions Oriented.
  3. Negotiating Skills.
  4. Relationship Building.
  5. Emotional Intelligence.