Optimisation Specialist
7 days ago
Momentum is seeking a highly skilled Optimisation Specialist to drive the optimisation of our Service model. This role requires a strong understanding of automation, data, and optimisation opportunities within the business.
The ideal candidate will have a proven track record of driving business improvement and be able to measure the associated business value. They will ensure that the opportunities identified are aligned to RISO's strategic objectives and support both the Future of Service model and the Target Operating model.
- Identify and gather automation and optimisation opportunities from internal and external stakeholders, reports, Incidents and data/stats.
- Develop and implement strategies to improve service delivery and efficiency.
This role involves working closely with cross-functional teams to achieve business objectives and ensuring that initiatives are aligned to RISO's strategic objectives.
Requirements- Relevant qualification in Computer Science, Information Technology, or related (essential)
- Relevant progression certificates (such as Agile/LEAN) (advantageous)
- Scrum Certified Product Owner (advantageous)
- At least 2 years' relevant experience as a Product Owner or Product Consultant (essential)
- At least 5 years' relevant experience as a Business Analyst, Product Owner, Business Support/Technical Specialist (essential)
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