Healthcare Operations Director
1 week ago
About Arcael Holdings
">We're a leading healthcare provider dedicated to delivering exceptional patient experiences. Our team is passionate about enhancing care and leading with compassion.
">Job Summary
">We're seeking an experienced Patient Services Manager to join our team at Arcael Holdings. As a key member of our leadership team, you'll be responsible for overseeing daily operations, supervising staff, and driving improvements in service delivery.
">Key Responsibilities
">- Supervise, train, and support patient services staff to ensure high performance and motivation.">
- Address and resolve patient concerns and complaints, ensuring a positive and responsive service experience.">
- Oversee daily operations, including patient intake, scheduling, and billing, while maintaining compliance with healthcare regulations.">
- Develop and implement policies and procedures to improve service delivery and operational efficiency.">
- Track and analyse patient feedback and service metrics to drive improvements and report findings to management.">
Requirements
">- Bachelor's Degree in Nursing Sciences or similar qualification.">
- SANC registration.">
- Private Hospital experience is essential.">
- CPD and ICD coding experience.">
- Minimum of 3 years experience in role or similar.">
About This Role
">This is a challenging and rewarding opportunity to make a meaningful impact on patient care and outcomes. If you're passionate about delivering exceptional service and leading a dedicated team, we encourage you to apply.
">-
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