Hotel Services Director

5 days ago


Randburg, Gauteng, South Africa 21c Museum Hotels Full time

We are seeking an experienced Hotel Services Director to lead our hotel's services team. The successful candidate will have a proven track record of delivering exceptional guest experiences and will be responsible for overseeing the daily operations of the hotel's services department.

Key Responsibilities
  • Guest Service Delivery: Ensure that all guests receive exceptional service and that their needs are met promptly.
  • Staff Supervision: Supervise services staff to ensure that they are meeting expectations and providing excellent service to guests.
  • Cleanliness Standards: Ensure that all rooms and public areas meet our high cleanliness standards.

The Hotel Services Director must be able to work independently and as part of a team, with excellent communication and leadership skills. If you have a passion for delivering exceptional customer service and are looking for a challenging role, please apply today



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