Support Associate
1 month ago
We are seeking a highly skilled and customer-focused individual to join our team at beBee Professionals in Paarl. The successful candidate will be responsible for delivering exceptional customer service, responding to inquiries, and resolving customer complaints in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service to clients via phone, email, and in-person interactions
- Respond to customer inquiries and resolve complaints in a fair and timely manner
- Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
- Develop and maintain a strong understanding of customer service principles and practices
Requirements:
- Minimum of two years of customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong understanding of customer service principles and practices
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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