Automotive Debt Recovery Specialist
1 week ago
We are seeking a highly skilled and experienced Automotive Debt Recovery Agent to join our team at Mototeam (Pty) Ltd. As an Automotive Debt Recovery Agent, you will be responsible for managing the debt recovery process for abandoned and unpaid vehicles, negotiating payment terms and settlements with debtors, and ensuring all debt recovery activities comply with relevant laws and regulations.
Key Responsibilities:- Debt Recovery Process Management: Initiate and manage the recovery process for abandoned and unpaid vehicles, ensuring timely and effective resolution.
- Legal and Regulatory Compliance: Ensure all debt recovery activities comply with relevant laws and regulations, preparing and filing necessary legal documents as required.
- Record Keeping and Reporting: Maintain detailed and accurate records of all communications and recovery activities, preparing regular reports on recovery status, success rates, and outstanding debts.
- Customer and Client Interaction: Act as a liaison between debtors and dealerships, workshops, and panel beaters, facilitating clear communication and providing exceptional customer service.
- Financial Transactions: Process payments and settlements in accordance with company policies, tracking and reporting on financial recoveries and outstanding amounts.
- Minimum 2-3 years of Automotive experience
- Matric (Grade 12)
- Strong negotiation and communication skills
- PC literate, MS Office Suite, and debt recovery software experience a bonus
- Knowledge of relevant debt recovery laws and regulations
- Integrity and professionalism
- Strong problem-solving skills and attention to detail
- Technical vehicle knowledge
- Self and target driven
- Ability to work independently and as part of a team
- Resilient and able to handle difficult conversations with debtors and high-level blue-chip companies
- Valid Driver's License
- Office-based role with occasional travel to clients as required
- Full-time position with standard business hours and occasional extended hours to meet recovery deadlines
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