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Digital Marketing Professional

2 weeks ago

Johannesburg, Gauteng, South Africa Online Marketing Gurus Full time

At Online Marketing Gurus, we are a leading digital marketing agency with a reputation for excellence in SEO, PPC, and social advertising. We pride ourselves on our commitment to research and development, staying at the forefront of the industry and delivering data-driven strategies that transform online presences.

We are seeking an experienced Senior Account Manager to join our account management team in South Africa. As a Senior Account Manager, you will be responsible for leading communication for clients, providing customer service, and developing and growing relationships with all client stakeholders.

  • Main Responsibilities:
  • Lead communication for clients and provide customer service within your assigned portfolio
  • Develop and grow relationships with all client stakeholders
  • Maintain client satisfaction via service levels and anticipate customer needs
  • On-board new clients, and present company documentation for client onboarding and reporting
  • Manage, communicate and present project deliverables, timelines, expectations, goals and milestones to internal and external stakeholders
  • Identify and pursue profitable growth opportunities in existing client portfolios
  • Work with SEO & PPC teams to ensure cutting-edge SEO strategies & complimenting campaigns across other search, PPC & social channels
  • Work with our production and creative teams to ensure we provide an unbeatable experience and fantastic results to our clients
  • Responsible for ongoing training education to stay up to date with changes and developments in the industry
  • Champion company Values, Purpose and Vision internally and externally