Technical Support Specialist

2 months ago


Newcastle, KwaZulu-Natal, South Africa beBee Professionals Full time

BeBee Professionals is seeking a skilled Technical Support Specialist to provide expert technical guidance to our customers. The ideal candidate will possess a strong background in computer science and have a proven track record of resolving complex technical issues. Key responsibilities include:

* Providing technical support to customers via various communication channels
* Troubleshooting and resolving technical issues in a timely and efficient manner
* Collaborating with cross-functional teams to ensure seamless customer experience

Requirements:

* Bachelor's degree in Computer Science or a related field
* At least two years of experience in a technical support role
* Excellent problem-solving and communication skills
* In-depth knowledge of computer hardware and software
* Ability to work independently and as part of a team
* Strong customer service principles and practices

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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