Senior Business Analyst Lead

2 weeks ago


Cape Town, Western Cape, South Africa NTT Full time
Unlock Your Potential with NTT DATA

We are a global leader in business and technology services, renowned for our technical excellence and innovative solutions.

About the Role:

We are seeking an experienced Business Analyst to join our team. As a Business Analyst, you will work closely with internal and external clients to determine requirements and define solutions to address complex business, process, and systems problems.

Your Key Responsibilities:

  • Conduct thorough Business Impact Analysis (BIA) and develop comprehensive BIA Reports.
  • Analyse and develop ICT Continuity Plans, Disaster Recovery Plans, and Business Continuity Plans.
  • Deliver business projects in line with sponsor requirements and enterprise architecture.
  • Proactively develop and deploy enhanced services and platforms, covering all functional aspects from service/product definition through to build and deployment.
  • Ensure identification and documentation of operational gaps, including user guides, templates, test cases, and related user training.
  • Assist with issue resolution pertaining to the service.
  • Adhere to and follow relevant development and support processes.
  • Communicate and escalate if any issues arise or deliverables cannot be met, requesting assistance to ensure closure of issues.
  • Take responsibility for delivery of project elements with minimal supervision.

Requirements:

  • 10 years' experience as a BA.
  • COBIT certification.
  • ITIL certification.
  • Business Continuity planning and Disaster Recovery Planning experience.

About Us:

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.

Why Join Us?

We are an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Compensation Package:

We offer a highly competitive compensation package, including a base salary of $120,000 per annum, plus benefits and bonuses.



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