Port and Shopping Ambassador
4 weeks ago
As a Port and Shopping Expert, you will serve as a brand ambassador for Crew Life at Sea, providing exceptional customer service and promoting our products and services to guests.
You will develop and maintain relationships with local vendors and businesses in each port of call to ensure a variety of shopping options for our guests.
Conduct research on each port of call to identify the best shopping opportunities and create shopping guides for our guests.
Host shopping seminars and presentations on board the ship to educate guests on the best shopping deals and products in each port.
Organize and lead shopping excursions for guests, providing them with personalized shopping experiences.
Assist guests with any shopping-related inquiries and provide recommendations based on their preferences and needs.
Monitor and maintain inventory levels of onboard shopping areas, ensuring a diverse and well-stocked selection of merchandise.
Collaborate with other departments, such as entertainment and marketing, to promote shopping events and activities on board the ship.
Stay up-to-date on the latest trends and products in the retail industry to provide guests with the most current and relevant shopping information.
Adhere to all company policies and procedures, as well as safety and security regulations.
Qualifications:We are seeking a highly motivated and experienced individual with a strong background in retail, sales, or customer service.
Key qualifications include:
- High school diploma or equivalent, with a minimum of 2 years of experience in retail, sales, or customer service.
- Strong knowledge of the retail industry and current shopping trends.
- Excellent communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds.
- Proven ability to provide exceptional customer service and handle guest inquiries and complaints in a professional and efficient manner.
- Ability to work in a fast-paced and dynamic environment, with a positive and flexible attitude.
- Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
- Proficient in Microsoft Office and other relevant software programs.
- Fluent in English, with additional languages considered an asset.
- Must be able to travel and work on a flexible schedule, including evenings, weekends, and holidays.
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