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Port Shopping Assistant
1 month ago
We are seeking a highly skilled and experienced Port Shopping Assistant to join our team at Crew Life at Sea. As a Port Shopping Assistant, you will be responsible for assisting the Port & Shopping Expert in conducting shopping presentations and seminars for guests on board.
Key Responsibilities:
- Provide excellent customer service to guests, answering any questions and providing recommendations for shopping destinations.
- Assist in organizing and coordinating shopping excursions for guests, ensuring a smooth and enjoyable experience.
- Keep up-to-date with the latest shopping trends and destinations in each port of call.
- Maintain relationships with local vendors and businesses to ensure the best deals and experiences for our guests.
- Assist in the preparation and distribution of shopping maps and information for guests.
- Handle any guest inquiries or issues related to shopping, and escalate to the Port & Shopping Expert when necessary.
- Collaborate with other departments on board to promote shopping events and activities to guests.
- Participate in training and development opportunities to enhance knowledge and skills in shopping and customer service.
To be successful as a Port Shopping Assistant, you will need:
- A high school diploma or equivalent.
- Previous experience in retail, customer service, or tourism industry preferred.
- Knowledge of shopping destinations and trends in various ports of call.
- Excellent communication and customer service skills.
- Strong organizational and time-management skills.
- Ability to work in a fast-paced, dynamic environment.
- Team player with a positive attitude.
- Fluent in English, additional languages are a plus.