Store Operations Coordinator

4 days ago


Rustenburg, North-West, South Africa Emporium Human Capital Full time

We are seeking an experienced Retail Assistant Manager to join our team at Emporium Human Capital.

About the Role

This exciting opportunity involves providing leadership and guidance to our retail teams, ensuring excellent customer service, and driving sales growth.

  • Lead and motivate a high-performing team, setting clear goals and expectations.
  • Implement effective strategies to increase sales, improve customer satisfaction, and enhance the overall shopping experience.
  • Monitor and control costs, ensuring profitability and achieving business objectives.
  • Collaborate with other departments to drive business results, share best practices, and foster a culture of excellence.
  • Stay up-to-date with industry trends, competitor activity, and market developments.

Responsibilities

  • Recruit, train, and develop a talented team, fostering a positive work environment and promoting career growth.
  • Manage budgets, forecasts, and performance metrics, making informed decisions to drive business success.
  • Improve operational efficiency, reduce costs, and optimize resources.
  • Identify opportunities to enhance the customer experience, implement changes, and measure their impact.
  • Promote the company brand, values, and mission, embodying the Emporium Human Capital spirit.

Requirements

  • Relevant retail management experience, preferably in a similar industry.
  • Proven track record of driving sales growth, improving customer satisfaction, and enhancing store operations.
  • Strong leadership and communication skills, able to inspire and motivate teams.
  • Able to analyze data, make informed decisions, and take calculated risks to drive business outcomes.
  • Strategic thinker, able to anticipate challenges, and develop creative solutions.


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