Mining Industry Specialist
2 weeks ago
The Role
A Product Specialist at Sandvik will be responsible for providing quality technical support and developing the technical competencies of customers and internal personnel.
This role focuses on providing guidance and advice on implementing strategies for product ranges.
Key responsibilities include:
- Developing product training for sales and service personnel.
- Providing technical training on proper operation, maintenance, and troubleshooting practices.
- Offering technical support to end-users, operators, and service personnel.
- Collaborating with factories to improve equipment and its operation.
- Compiling accurate data for warranty claims and engineering machine improvements.
- Reviewing spare parts recommendations.
- Investigating warranty claims proactively.
- Maintaining test results for new products.
- Assisting with field-testing and trials of new products.
The ideal candidate will possess trade certificates of competence and relevant mechanized mining experience.
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