Remote IT Professional

5 days ago


Cape Town, Western Cape, South Africa The Super Staffers Full time

The Super Staffers Company Overview

We are a leading provider of cloud-based solutions for businesses, specializing in helping companies migrate to cloud infrastructure. Our team offers round-the-clock support and consultancy services.

Position Summary:

We are seeking an IT Support Specialist to join our technical support team. The ideal candidate will be responsible for troubleshooting software issues, managing cloud platforms, and providing exceptional customer service to clients.

Responsibilities:

  • Deliver remote technical support for cloud services and infrastructure.
  • Resolve hardware and software issues, including network configuration problems.
  • Support clients in migrating to cloud platforms and provide ongoing assistance.
  • Document issues and provide feedback for product improvement.

Essential Qualifications:

  • 1-2 years of experience in IT support.
  • Proficiency in cloud platforms like AWS, Google Cloud, or Azure.
  • Excellent communication skills and ability to work independently.


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