Customer Support Representative

6 days ago


Pretoria, Gauteng, South Africa CTU Career Chatz Full time
Job Summary

We are seeking a highly motivated and customer-oriented Frontline Customer Support and Data Capturing professional to join our team at CTU Career Chatz. The role of a Frontline Customer Support position is to provide efficient and effective frontline support, ensuring exceptional customer service to our clients.

Key Responsibilities:

  • Support the Campus Operational Manager with office activities and operations to secure efficiency and compliance to company policies.
  • Manage client interactions and correspondence to ensure prompt and effective resolution of queries.
  • Promptly receive clients and provide operational support as required.
  • Maintain a neat and tidy frontline desk and communal reception/client space.
  • Support client queries and provide accurate information.
  • Be a back-up Testing Centre Administrator.
  • Data capturing of data cards for Sales.
  • Support on Health and Safety at the campus.

Requirements:

  • Customer focus and excellent communication skills, both verbal and written.
  • Strong problem-solving skills and ability to handle difficult situations with tact and diplomacy.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office and experience with CRM software is a plus.
  • Experience in the technology or software industry is a plus.
  • Time Management and administrative skills.
  • Attention to detail and accuracy.

Qualifications and Experience:

  • Qualifications: Matric or equivalent; Bachelor's degree in a related field is an advantage.
  • Experience: Minimum of 2 years of experience in customer service and front-line support.


  • Pretoria, Gauteng, South Africa ABC Worldwide Full time

    {"title": "Customer Service Representative", "subtitle": "Join ABC Worldwide", "content": "We are seeking a highly skilled Customer Service Representative to join our team at ABC Worldwide. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in German.Key Responsibilities:Respond to customer...


  • Pretoria, Gauteng, South Africa People Dimension Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at People Dimension. As a Call Centre Agent, you will be responsible for providing exceptional customer service to our clients, handling follow-up and new leads, and loading vehicles onto our company website.Key Responsibilities:Communicate...


  • Pretoria, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job Summary:We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Isilumko Staffing (JHB) as a Call Center Sales Agent. In this role, you will be responsible for providing exceptional customer service, upselling pharmaceutical products, and meeting sales targets.Key Responsibilities:Make outbound calls to...


  • Pretoria, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    We are seeking a skilled Customer Service Representative to join our team at Isilumko Staffing (JHB) in a dynamic Call Center environment. Our client, a leading wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:Conduct outbound calls to customers to promote products...


  • Pretoria, Gauteng, South Africa Green Marble Recruitment Consultants Full time

    We are seeking a highly skilled and experienced Customer Service Representative to join our team at Green Marble Recruitment Consultants. As a key member of our front desk operations, you will be responsible for managing the switchboard, handling incoming calls and visitor inquiries, and taking initiative to complete tasks beyond standard job scope.The ideal...


  • Pretoria, Gauteng, South Africa Black Pen Recruitment Full time

    Job SummaryBlack Pen Recruitment is seeking a highly skilled and multilingual Customer Service Representative to join our team. As a Customer Service Representative - Spanish Speaker, you will be responsible for providing exceptional customer service to clients across multiple verticals.About the RoleThis is a full-time, permanent position that requires a...


  • Pretoria, Gauteng, South Africa Merchants Full time

    Customer Support Specialist Position Overview: As a Customer Support Specialist, you will serve as a vital Brand Ambassador, acting as the initial point of contact for clients. We seek individuals who are passionate about resolving customer concerns and providing answers while ensuring outstanding customer service with empathy and professionalism. Our...


  • Pretoria, Gauteng, South Africa Job Masters Full time

    Job Summary:Job Masters is seeking a highly motivated and experienced Sales Representative to join our team in the Motor Dealer Industry. As a Sales Representative, you will be responsible for promoting our company's products and services to customers.Key Responsibilities:Develop and maintain relationships with customers to understand their needs and...


  • Pretoria, Gauteng, South Africa Hallmark Professional Intake Full time

    Job SummaryHallmark Professional Intake is seeking a highly skilled and detail-oriented Postal Support Employee to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and administrative support in our postal office.Key ResponsibilitiesMail Processing: Sort, register, and distribute...


  • Pretoria, Gauteng, South Africa Black Pen Recruitment Full time

    Job SummaryWe are seeking a highly skilled and multilingual customer service representative to join our team at Black Pen Recruitment. As a Dutch speaking customer service and sales representative, you will be responsible for providing exceptional customer service to our clients in the Netherlands and other Dutch-speaking countries.Key...

  • Sales Representative

    23 hours ago


    Pretoria, Gauteng, South Africa People Dimension Full time

    {"h1": "Sales Representative Job Description", "p": "We are seeking a highly motivated and experienced Sales Representative to join our team at People Dimension. As a Sales Representative, you will be responsible for establishing and maintaining positive business and customer relationships, achieving sales targets, and providing excellent customer...


  • Pretoria, Gauteng, South Africa MPRTC Full time

    **Job Summary**We are seeking a highly motivated and experienced Sales Consultant to join our team at MPRTC. As a Sales Consultant, you will be responsible for driving sales growth and revenue expansion in the Pretoria region.**Key Responsibilities:**Develop and execute sales strategies to achieve sales targets and expand our customer base.Build and maintain...


  • Pretoria, Gauteng, South Africa Dante Personnel Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Representative to join our team at Dante Personnel. As a Sales Representative, you will be responsible for driving sales growth and delivering exceptional customer service.Key ResponsibilitiesCustomer Service: Provide excellent customer service to clients, responding to their needs and...


  • Pretoria, Gauteng, South Africa Cora ONeil Recruitment Agency Full time

    Job Summary:Cora ONeil Recruitment Agency is seeking a highly skilled and experienced Cashier Representative to join our team. As a Cashier Representative, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our clients.Key Responsibilities:Operate a cash register and process transactions...


  • Pretoria, Gauteng, South Africa People Dimension Full time

    Job Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist at People Dimension. As a key member of our front office team, you will be responsible for providing exceptional customer service and administrative support to our clients and staff.Key Responsibilities:Provide exceptional customer service to...


  • Pretoria, Gauteng, South Africa Talentfinder (Advtech) Full time

    {"title": "Sales Development Representative", "content": "Unlock Your Sales PotentialAt Talentfinder (Advtech), we're on a mission to revolutionize the way businesses connect with their customers. As a Sales Development Representative, you'll play a crucial role in driving revenue growth and building strong relationships with our clients.Key...


  • Pretoria, Gauteng, South Africa Cora ONeil Recruitment Agency Full time

    Job Summary:Cora ONeil Recruitment Agency is seeking a highly skilled and experienced Cashier Representative to join our team. As a Cashier Representative, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our clients.Key Responsibilities:Operate a cash register and process transactions...


  • Pretoria, Gauteng, South Africa Michael Page Full time

    drilling equipmentSales Mining About Our Client Technical Sales Representative (Drill and Blast) - GautengAt IMDEX we are forever curious - we believe in shaping the future of mining by questioning the status quo, addressing our customers challenges, and setting new benchmarks for what can be achieved in our industry. IMDEX is a leading global Mining-Tech...


  • Pretoria, Gauteng, South Africa Black Pen Recruitment Full time

    Job SummaryBlack Pen Recruitment is seeking a highly skilled and multilingual customer service professional to join our team as a Greek Speaking Customer Service and Sales Representative. As a key member of our client's international contact centre, you will be responsible for providing exceptional customer service to passengers of a prestigious airline...


  • Pretoria, Gauteng, South Africa MANICAUTO PARTS Full time

    We are seeking a highly skilled Sales Representative to join our team at Manic Auto Spares. As a leading provider of Audi and VW parts, we require an individual with extensive experience in sales and a deep understanding of the automotive industry.Key Responsibilities:Develop and maintain strong relationships with customers to drive sales growthProvide...