Team Leader: Insurance Services and Operations

Stay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more.The Santam Direct Call Centre has a position available for a Team Leader: Client Engagement in the Client Engagement department.The role is based in Bellville, Cape Town.What will you do?The purpose of this role is to ensure that...

Company OverviewSantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding, and transforming company.We are rapidly moving into several emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good...

Insurance Team LeaderAbout Mukuru:Mukuru is a rapidly expanding fintech company committed to delivering world-class financial services. We are looking for a dynamic Insurance Team Leader to oversee our Insurance team, ensuring exceptional customer service, compliance with regulatory requirements, and continuous improvement of processes and systems. This role...

We are seeking a highly skilled and experienced professional to join our customer service team as an Insurance Operations Lead.Key Responsibilities:Identify and communicate performance barriers to operational leaders, ensuring seamless service delivery.Collaborate with team leaders and agents to drive efficiencies through regular meetings and data-driven...

About UsSantam Insurance is a leading insurance company in Southern Africa, and we are committed to delivering exceptional client service to our customers.We are seeking a highly skilled and experienced professional to join our team as a Team Leader: Client Engagement. In this role, you will be responsible for ensuring that client services service levels are...

Position : Team Leader in Banking OperationsWe are looking for a Team leader in Banking Operations.Missions :People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development;Capacity Planning: Continuously plan the execution of team duties against plan and service level requirements;Operational...

We're seeking an experienced leader to oversee the Insurance Policy Administration and Escalated Insurance Complaints team. Key responsibilities include prioritizing and overseeing client and internal escalations related to product features and performance, ensuring exceptional client experience aligned with the objectives, plans, processes, and standards of...

We are seeking a highly skilled Insurance Operations Coordinator to join our team at Santam Insurance. This role will play a key part in supporting our Sales Team, Senior Business Development Manager, and Operations Manager.About the RoleThe successful candidate will be responsible for effectively solving escalations/complaints and managing expectations...

Stay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more.Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding, and transforming company and whilst based in South Africa, we are rapidly moving into several emerging...

Team Leader - Operations - Graveyard shift - Airline CampaignFull-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and...

Welcome to Santam Insurance, a leading short-term insurer in South Africa! We are seeking an experienced Process Excellence Leader to join our team.About the RoleThe successful candidate will be responsible for leading process excellence initiatives across multiple companies within the Santam Group. This includes providing vision and support to the team,...

If you're looking for a challenging and rewarding role that will allow you to grow and develop your skills, consider becoming an Insurance Merit Assessor at Santam.About the RoleThis role involves working closely with our customers to assess claims and provide fair and timely settlements. As an Insurance Merit Assessor, you will be responsible for evaluating...

Key ResponsibilitiesThe client service team lead will be responsible for:Leading and developing a team of CRMs, ensuring exceptional service delivery and operational efficiency.Managing daily operations, including monitoring CRM interactions and evaluating performance against service standards.Implementing service improvements and enhancing operational...

Mukuru is a rapidly expanding fintech company committed to delivering world-class financial services.About the RoleThis role is an excellent opportunity to lead a high-performing team in a fast-paced environment while driving efficiency, customer satisfaction, and operational excellence. As an Insurance Team Director, you will oversee the daily operation of...

We are seeking an experienced Director to lead our US Insurance Operations at WNS. The ideal candidate will have a strong background in managing large teams and driving commercial delivery, client relationships, and innovation.The Director will be responsible for leading all aspects of operational delivery and growth for our US-based biggest account in the...

About UsSantam Insurance is a leading insurance company in South Africa. We are committed to providing our customers with excellent service and protecting their assets.Job DescriptionWe are seeking an experienced Cash Management professional to join our team. As a Cash Management Leader, you will be responsible for managing our cash flows, ensuring that we...

RSC Consulting is seeking a highly skilled Payroll Team Leader to oversee and manage the payroll processing functions for our warehouse solutions division. The ideal candidate will be proficient in SAGE300, VIP, and ERS software. This role will involve leading the payroll team, ensuring accurate and timely payroll processing, managing payroll queries, and...

Telemarketing Day Team Leader : PublishingA challenging position exists within the Financial Services Call Centre for a self-motivated and assertive individual to lead, manage and coach a team of sales agents in a fast-paced and dynamic working environment.Your responsibilities would include:Achievement of the team's targets/KPI's in line with the Brand(s)...

Santam Insurance is looking for a Business Support Specialist - General Insurance to join our team. In this role, you will provide critical support to our Sales Team, Senior Business Development Manager, and Operations Manager.About the RoleYou will be responsible for effectively solving escalations/complaints and managing expectations while utilizing...

WNS (Holdings) Limited (NYSE : WNS) is a global Business Process Management (BPM) leader.WNS offers business value to + global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and...