Shift Operations Manager

2 weeks ago

Cape Town, Western Cape, South Africa Level-Up Full time

**Job Overview:**

At Level-Up, we are seeking skilled and experienced Shift Managers to lead our operations in a dynamic environment. As a Shift Manager, you will oversee daily activities within your designated shift, ensuring efficient management of staff and resources. The ideal candidate will possess a strong background in operations and management, with proven experience in employee relations.

**Key Responsibilities:**

  • Operational Management: Oversee daily operations within your shift, ensuring all tasks are performed efficiently and in accordance with company standards.
  • Staff Supervision: Lead and manage a team of employees, including scheduling, performance monitoring, and providing guidance.
  • Employee Relations: Handle employee-related issues, including chairing disciplinary hearings, issuing warnings, and maintaining clear and effective communication with staff.
  • Compliance: Ensure compliance with company policies, health and safety regulations, and legal requirements.
  • Reporting: Maintain accurate records of shift activities, incidents, and staff performance.

**Qualifications and Experience:**

  • Education: Must have a tertiary qualification, at least Level 6.
  • Experience: Minimum 5 years experience in operations, including roles in security, cleaning, or warehouse management. Minimum 5 years experience in management or supervisory positions. Proven experience in employee relations, including handling disciplinary procedures and issuing warnings.

**Skills and Attributes:**

  • Strong leadership and team management abilities.
  • Excellent problem-solving and decision-making skills.
  • Ability to work effectively under pressure and handle challenging situations.
  • Strong interpersonal skills and the ability to interact with a diverse team.
  • Proactive, with a strong sense of initiative and operational efficiency.

**Additional Information:**

  • Shift Work: The role requires flexibility to work on a roster that includes weekends and public holidays, with 12-hour shifts (day or night).
  • Benefits: There are no additional benefits or guaranteed bonuses associated with this position.

**If you thrive in a dynamic environment and have the skills and experience to lead our operations, we encourage you to apply for this exciting opportunity.

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