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Operational Process Improvement Specialist
2 weeks ago
We are seeking a highly skilled Operational Process Improvement Specialist to join our team. This role involves contributing towards the improvements in our operational processes, policies, and supporting tools. As a key member of our Global Business Technology organization, you will lead problem-solving efforts, support research/design, and contribute to assignments within the service management processes.
The ideal candidate will have a Bachelor's degree in Management Information Systems, Systems Engineering, Computer Science, or Technology, or equivalent work experience. ITIL knowledge is required, and experience working with individuals/teams across multiple locations/time zones is an advantage.
This role requires excellent written and verbal communication skills, as well as the ability to work independently with minimal direction. Experience with ServiceNow and Azure DevOps is preferred, but not mandatory.
About Our TeamLexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world.
We promote a healthy work/life balance across the organization and offer numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals to help you meet your immediate responsibilities and long-term goals.
