Service Lifecycle Director

2 weeks ago


Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

At Standard Bank of South Africa Limited, we are seeking a highly skilled Service Lifecycle Director to join our team. This is an exciting opportunity for a motivated and experienced professional to take on a challenging role in managing large and complex customer-facing business IT services.

Job Description:

This position involves leading teams across multiple portfolios and geographies to direct the service lifecycle management process. You will be responsible for providing strategic and operational holistic service insights, management information, and recommendations to inform CIO decisions and drive service improvement initiatives.

Key Responsibilities:
  • Lead cross-functional teams to deliver service management processes for large and diverse portfolios.
  • Develop and implement service management frameworks and processes to ensure high-quality service delivery.
  • Collaborate with stakeholders to identify and prioritize service improvement initiatives.

Please note that all our recruitment processes comply with applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process.



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