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Sales & System Service Coordinator

2 months ago

Durban, KwaZulu-Natal, South Africa Profile Personnel Full time
Job Summary

We are seeking a highly skilled Sales & System Service Controller to join our team at Profile Personnel. The successful candidate will be responsible for assisting the sales team in achieving their goals by managing the sales pipeline, updating the CRM system, and providing administrative support.

Key Responsibilities
  • Sales Pipeline Management
    • Assist in managing the sales pipeline to ensure timely delivery of data information and resolution of issues.
    • Update the CRM system with relevant information to track sales progress and performance.
  • Administrative Support
    • Provide administrative support to the sales team, including preparing contracts and reports, coordinating appointments and meetings, and communicating with internal departments.
    • Act as a liaison between various branches of the company and customers to ensure seamless communication and collaboration.
  • Data Analysis and Reporting
    • Analyse sales data to identify trends and patterns, and generate sales forecasts or performance reports for the sales management team.
    • Extract data needed by management and respond to data-related queries.
  • Process Improvement
    • Suggest process improvements or automation initiatives to streamline sales operations and improve efficiency.
    • Provide feedback and recommendations to sales and management teams based on analysis and observations.
Requirements
  • Strong Communication Skills
    • Excellent communication capabilities to effectively communicate with sales team, clients, and internal departments.
  • Organizational Competencies
    • Ability to manage multiple tasks and deadlines, and prioritize work to meet sales targets.
  • Technical Knowledge
    • Proficient in using CRM systems, MS Office, email, MS Excel, and online platforms.
  • Problem-Solving Skills
    • Ability to keep track of details, solve problems, and make decisions.
  • Team Spirit
    • Positive attitude and a service-oriented mindset with a team spirit to work well with others inside and outside the organization.