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Student Liaison Officer
7 days ago
We are seeking a highly motivated and organized Student Liaison Officer to join our student recruitment team. The successful candidate will be responsible for communicating with prospective students, providing them with information about our programs and services, and assisting them with the application process.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. They will also be required to maintain accurate records and follow up on leads in a timely manner.
Key Responsibilities:
- Responds telephonically to all enquiries within 48 hours of query (where telephone number has been supplied).
- After the initial telephone call, send all necessary information via email.
- Conducts follow up calls with all enquiries within 5 working days of initial contact.
Requirements:
- 3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or Similar.
- Minimum of 2 years Sales Consultant/ Customer Relations Consulting experience.
- Telephone Etiquette.
- Customer Service Focused.
- Target driven with an ability to handle pressure.
Some key responsibilities of this role include:
- Database Capturing and Integrity.
- Consultations.
- Applications.
- Registration Targets.
- Stakeholder Management and Customer Service.