IT Support Specialist
6 days ago
Data Centrix is seeking a highly skilled IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical computer and mobile service support to our Board and Executive Management (EXCO) team.
Key Responsibilities:- Technical Support: Provide technical support for computer and mobile devices, including collaboration and conferencing tools like Microsoft Teams.
- Hardware and Software Management: Prepare, install, and configure/upgrade software and hardware on end-user workstations.
- Vendor Management: Engage with vendors and service providers for hardware repairs and procurement of computer hardware and printers.
- System Administration: Perform system administration activities, including server management and disaster recovery for digital engineering.
- Asset and Configuration Lifecycle Management: Manage and perform the asset and configuration lifecycle from cradle to grave, including planning, requesting, procuring, receiving, deploying, and retiring IT assets.
- Mobile Device Management: Manage and perform the mobile device lifecycle from cradle to grave, including planning, requesting, procuring, receiving, deploying, and upgrading cellular devices.
Requirements:
- Matric and Diploma in IT
- Microsoft IT Professional Certification or equivalent
- Knowledge of Microsoft Office 365/M365, Active Directory Administration, and Endpoint Security
- Experience with Service Management Tools and Microsoft System Center Configuration Manager (SCCM)
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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