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Fuel Connect Solutions Specialist

2 weeks ago

Johannesburg, Gauteng, South Africa Cashconnectsus Full time
Job Overview

Cashconnectsus is looking for a talented Fuel Connect Solutions Specialist to join our team. In this role, you will be responsible for managing and expanding relationships with existing Fuel Connect clients.

You will work closely with internal teams to ensure seamless client support and maintain accurate data. Your key duties will include client relationship management, collaboration, lead management, data management, and quality assurance.

Key Responsibilities:

  1. Client Relationship Management and Cross-Selling:
  • Manage and nurture relationships with existing Fuel Connect clients.
  • Present and promote all Fuel Connect modules, driving cross-selling opportunities.
  1. Collaboration and Lead Management:
  • Work closely with key internal teams to resolve client issues and facilitate lead handovers.
  1. Client Visits and Ongoing Support:
  • Conduct regular on-site visits to clients within the assigned territory to strengthen relationships.
  1. Data Management, CRM Updates, and Quality Assurance:
  • Continuously review and update site data during client interactions to ensure accuracy.

Required Skills and Qualifications:

  • Experience in client relationship management, preferably within the fuel or fintech industry.
  • Knowledge of fuel retail operations and POS solutions is an advantage.

Competencies and Skills:

  • Strong Communication Skills – Ability to clearly explain technical solutions to clients.
  • Collaborative Approach – Works well with internal teams to ensure smooth client operations.